Our Delivery Process
All our orders are sent by the Royal Mail. Due to the recent impact on postal services caused by Covid 19 & it generally being a busy time of year, deliveries are taking longer to arrive. On that basis, last orders accepted for Christmas delivery will be the 11th December. However if you are local I can arrange delivery up until 22nd December.
We pride ourselves in our bespoke ordering service and the fact that all of our candles are hand made to order.
To enable us to ensure this process is completed with absolutely perfection, all of our candles will be dispatched within 7-10 working days. If we can dispatch your items sooner we will and we will keep you updated on the progress of your order via email.
If you require you order sooner, please do send us an email email@example.com before you checkout and we will advise you of the earliest dispatch date.
Byron & Woods have a standard UK delivery rate of £2.95. This cost is for mainland UK only. Please contact us for non-mainland UK rates.
For orders of multiple candles our delivery rate is £4.95 for mainland UK only.
Smaller items will be delivered by Royal Mail and larger orders sent using our preferred courier service.